Freeway Car Rental FAQ's

Are there any hidden charges?

No, all insurances and taxes are included in our hire. so you can travel safe in the knowledge that you are fully covered for all eventualities, there is a charge for the petrol that is payable locally. optional extras such as one way rentals, childseats and ski racks are again a local charge.

I have points on my licence, can i still drive?

Speeding offences are fine. Any other offences should be checked with us before booking.

What happens if i do not have a credit card?

Most of our suppliers will require the lead driver to be the holder of a major credit card. only a few suppliers will allow a cash deposit. Please contact our reservations department for clarification.

What happens if my flight is delayed?

As long as we have your flight number at least 7 days before your departure date then the supplier will wait for you.

If i return the vehicle early will i receive a refund for unused days?

Unfortunately, no refunds are given if the vehicle is returned early regardless of the circumstances. you maybe able to claim from your travel insurance and we will provide any documentation you may require.

What documentation do i need?

Upon collection of your vehicle the lead driver must produce our car rental voucher (proof of payment), a valid credit card (for security deposit) and there full driving licence, both new and old driving licence is exsepted, however if you do have the new licence please remember to bring both parts, the card and paper.you may also be asked to present your passport. please note all additional drivers must also produce their driving licence.

Can you provide childseats?

Child seats are available from our suplliers locally at a cost of approx. £8.00 per day per seat and must be request at the time of booking. Childseats prices and availability are subject to change without notice. a lot of our customers do take there own.

Can we request a certain type of car?

Unfortunately, we can never guarantee the make or model of any vehicle, this is why we do state it would be that vehicle OR similar.